J. D. Power Report 2018: Audi Q5 has the most satisfied drivers

The Audi Q5 won the compact SUV category in the Vehicle Dependability Study, the largest German car driver survey

The annual customer satisfaction studies from international market research institute J.D. Power, which have also been conducted in Germany since 2002, are well respected in the automotive sector. 

The Audi Q5 won the compact SUV category in the Vehicle Dependability Study, the largest German car driver survey.

The team from J. D. Power assessed 66 model lines altogether. Around 15,000 people who have been driving their automobile for around two years were interviewed online on their experiences in the three categories of quality/reliability, attractiveness, and running costs. 

All the ratings were weighted and incorporated into a ranking which singled out the brand with the lowest frequency of problems as the winner. The prize-giving ceremony was held in Cologne in mid-July.