IIT’s improved helpline and new mobile app
Marketing Manager of Insurans Islam TAIB Holdings Sdn Bhd (IITH) Shameon bin Tamil and Executive Officer of Teletakaful and Support Services (SSV) Norshahrul Azim bin Haji Abdul Rahman during the press conference of Insurans Islam TAIB General Takaful Helpline and their latest mobile app at Insurans Islam TAIB headquarter last weekend
Are you tired of queueing up? Do you want to simply pay for the services with your finger tips? Fret not. Insurans Islam TAIB has upped their game by introducing two new services – 1) Using their hotline services, General Takaful Helpline 222 3004 and 2) Insurans Islam TAIB Mobile Application (IIT App).
With the helpline, you can simply call the General Takaful Helpline 222 3004 and get a quote for your Takaful policy and after approving the quote, you can pay online without the need to go physically over the IIT counter. The customer can also opt for free delivery or Takaful policy pick-up at Insurans Islam TAIB General Takaful Head office (Kiulap) or their other branch in Kuala Belait. Now that’s very convenient and you don’t have to worry about queueing as much anymore.
Even better for IIT customers is that they have introduced a mobile app for the customers’ convenience. You can already get a quote and even pay online (through BIBD) without having to visit their counters where you also avoid the long queues. I have navigated on the IIT app and it was quite straightforward and simple.
The approval of the application of the takaful will take a maximum of one day but usually it can be done with 10 to 15 minutes after you confirm your takaful quotation. Its IIT way of providing a seamless service after listening to the feedback of customers especially when dealing with long queues over the counter.
The app was actually launched during Insurans Islam TAIB Holdings’ 25th anniversary back in November 2018.
Present during the conference were Marketing Manager of Insurans Islam TAIB Holdings Sdn Bhd (IITH) Shameon bin Tamil and Executive Officer of Teletakaful and Support Services (SSV) Norshahrul Azim bin Haji Abdul Rahman who briefed the media on their ongoing services.
It was also announced that the first 100 customers with confirmed participations of the Comprehensive Motor Takaful and the Home Owner Takaful, through these facilities, will be rewarded with Coffee Bean & Tea Leaf (CBTL) vouchers while stock lasts.
Executive Officer of Teletakaful and Support Services (SSV) Norshahrul Azim bin Haji Abdul Rahman briefing the media on the steps when using the IIT app
How the IIT apps look like. Very simple and easy to navigate.
Choose your policies and get a quote
Fill in the details before you get the final quotation
Tags: takaful, insurans islam TAIB