Group photo with the Kia management and representatives from Brunei Shell Marketing Company Sdn Bhd and LUB Enterprise
Customer loyalty is an important factor in building a brand. Kia understands the importance of customer’s needs and the value of creating good rapport with them. In order to show appreciation for Kia’s loyal customers, Grand Motors Sdn Bhd, the exclusive distributor of Kia vehicles in Brunei Darussalam launched the 2017 Kia Customer Loyalty Program last 19 June 2017.
BSB and KB customers who serviced their car at least 3 times from the authorised workshop and spent at least B$100 for service maintenance or repairs are entitled to participate in the draw. The promotion period was from 19 June to 25 July 2017. 20 out of the 300 customers were shortlisted last 26 July 2017 at the Kia Service Centre in Lambak Kanan. The names were drawn by Haji Zainie bin Suhaili, Commercial Executive of Brunei Shell Marketing Company Sdn Bhd and Mr. Hendry Ang, General Manager of LUB Enterprise. The shortlisted customers will be published in Thursday’s issue of Borneo Bulletin.
Grand draw will be on the 28th of July 2017, 10:00 AM at the Kia Service Centre in Lambak. Shortlisted customers will be informed through the contact numbers given. They must present their Brunei I/C on the day of the draw. Two lucky winners will stand a chance to win a 5-day tour in Korea which includes airfare, hotel accommodations and a cultural experience tour in the Korean Folk Village, Royal Palace & Insadong. Tour at the Hwaseong Plant and Hyundai Steel Plant are also arranged for them to get a complete feel and experience of Kia’s hospitality in its home country, Korea.
Mr. Hendry Ang, General Manager of LUB Enterprise drawing 10 names for the shortlisted customer
Around 300 customers entered the lucky draw competition
One of the authorized workshop for Kia at Lambak at Bandar