Posts Tagged ‘royal brunei’
RB flies to Haikou
Evergreen Park, Haikou. Image from Hainan Explore website
Royal Brunei Airlines is pleased to announce that the national carrier has launched direct scheduled services to Haikou effective 22 November 2018.
RB’s CEO Karam Chand said, “We are pleased to introduce Haikou, the capital of Hainan province, to our growing network of scheduled flights to China. Adding Haikou to our scheduled services will support our airlines’ network development and builds on the strong bilateral relationship between Brunei and China. The new route presents a very special opportunity for both cities to boost tourism and trade sectors.
In addition to Haikou, we have already launched Nanning and Hangzhou routes and soon Changsha which will operate effective 15 January 2019. Further establishing RB’s presence in China is very important for us as we are constantly exploring new opportunities to grow our footprint in one of the largest market in the world. With the growth of our short-haul network to China and vice versa to Brunei, we are confident our guest will benefit from the increased connections and enhanced travel experience from non-stop flights and signature RB service on our game changing A320 NEO aircraft.”
The flight is available on www.flyroyalbrunei.com and also at RB’s travel agents.
RB flies twice weekly to Haikou
View of Haikou. Taken from South China Morning Post
Marriot Hotel, Haikou, Hainan Province.
Yang Berhormat Dato Seri Setia Awang Haji Ali bin Haji Apong, Minister of Primary Resources and Tourism (2nd from left) during the memorandum of Agreement between Royal Brunei and Sarawak Tourism Board held recently
Meeeowwww!!!! It’s back again!! After a 4 year hiatus, direct flight from Bandar Seri Begawan to Kuching is back!!! The previous connection was via MASwings which stopped its operation back in October 2014. Royal Brunei ever flew to Kuching and its first flight was back on 15th May 1975 while its last flight was 28th July 2011. So it’s good to see that Royal Brunei has finally re-commencement its flight services to Kuching, Sarawak, Malaysia, starting 28th December 2018.
A signing of memorandum of Agreement (MoA) between RB and the Sarawak Tourism Board (STB) was held yesterday, aimed on offering bi-weekly flights between Bandar Seri Begawan to Kuching and vice versa.
Present was the guest of honour, Yang Berhormat Dato Seri Setia Awang Haji Ali bin Haji Apong, Minister of Primary Resources and Tourism. Present during the MoA were Datuk Haji Abdul Karim Rahman Hamzah, Sarawak Minister for Tourism, Arts, Culture, Youth and Sports, Sharzede binti Datuk Haji Salleh Askor, CEO of Sarawak Tourism Board and Karam Chand, CEO of Royal Brunei.
“The signing of the MoA between the Sarawak Tourism Board and Royal Brunei Airlines bears great importance to both our capitals,” said Sharzede binti Datuk Haji Salleh Askor, CEO of Sarawak Tourism Board. “First, it symbolises the start of the many collaborative efforts between our two capitals which will bring about sustainable socio-economic growth for both Sarawak and Brunei with tourism as a significant contributor, as well as strengthening the friendship between our people.
“Secondly, the Sarawak-Brunei tourism collaboration, especially with the strengthened connectivity between the two destinations, will increase the competitiveness and attractiveness as twin tourism destinations to capture tourists around the regions and the world, especially making Kuching more accessible to our focus markets including Melbourne, Shanghai and London, which augurs well for the marketing of the destination.”
RB will fly to Kuching on December 28 using the RB A320, with the route operating twice weekly before increasing to four times a week by February 3, 2019.
The signing of the memorandum of agreement
Datuk Haji Abdul Karim Rahman Hamzah, Sarawak Minister for Tourism, Arts, Culture, Youth and Sports speaking during the press conference
Karam Chand, CEO of Royal Brunei, on a side note, mentioned there will be no changes in scheduling for BSB to KK with the arrival of their competitor this coming January
All passengers are safe, arrived London via diff airlines
Royal Brunei Airlines flight BI003 made an important diversion and landed at Vienna International Airport, Austria, yesterday after the aircraft had some technical issues
As posted on Royal Brunei Airlines website.
7 November 2018 4:46 PM
Due to technical issues, Royal Brunei Airlines flight BI003 from Bandar Seri Begawan (BWN) to London Heathrow (LHR) on 07th November 2018 has made a diversion landing at Vienna International Airport.
The safety and security of our guests is of paramount importance to RB and we are currently working to ensure our passengers will safely reach London Heathrow through other carriers.
Update at 1700 (GMT+8)
Please be advised that Flight BI004 on 07th November 2018 from London Heathrow to Bandar Seri Begawan is cancelled. Guests are currently rerouted on other airlines.
Update as at 1842 (GMT+8)
Please be advised that all guests have been rebooked onto flights with other carriers, leaving Vienna later today.
The safety and security of our guests is our number one priority.
We apologise for the inconvenience caused.
RB Customer Service Centre:
Bandar Seri Begawan: +673 2 221 2222
London: +44 2075 846660
It hasn’t been confirmed on what the technical issue is and no statement or press release given by Royal Brunei Airlines to confirm on the specific technical issues. It was definitely a significant technical issue as RB flight B1003 had to make an unscheduled landing at Vienna International Airport. What’s more important are the safety of the passengers, pilots and crew on board. Kudos to the pilots for the quick thinking, considering this is a long haul flight (14 hours) and a non-stop flight from Brunei Darussalam to London. Appreciation also goes to the crew on board to calm the situation and making sure everyone is safe and in good hands. Alhamdulillah.
When we thought that Twitter is not relevant anymore, it still is as the pictures of the incident were being circulated and it was a screenshot from twitter, @FlightAlerts_ to be specific.
On board on the flight B1003 was Yang Berhormat Khairunnisa Ash’ari, a member of the Legislative Council, who tweeted on the whole ordeal from checking in in Brunei International Airport to finally arriving in London safely. She did highlight one thing though – Travel insurance 🙂 Oh yes, how that is so important and let’s not taking everything for granted.
Let’s hope the situation of such incident is a rare one. Once again, kudos to the pilots and the crew on handling the situation and the swift thinking of the pilots.
15th Brunei Travel Fair
The press conference for the Brunei Travel Fair coming this weekend at International Convention Centre
Sabre Travel Network (Brunei) Sdn Bhd will host the 15th annual Brunei Travel Fair on 6th and 7th October, to provide airlines, national tourism offices, hotels and travel agents with a unique platform to showcase their products and services to travelers. Taking place at Plenary Hall, located in the International Convention Centre, Berakas, the two-day event is open to the public, and aims to provide travelers with the convenience of shopping for a wide selection of travel deals under one roof.
“Sabre Travel Network Brunei is proud to organize the Brunei Travel Fair, an important event for the country, benefitting Bruneians, the expat community, our partners and the travel industry at large,” said Irene Soon, General Manager, Sabre TN Brunei. “We are grateful for the continued support of our partners and travelers, and for their contribution to the 15th annual edition of the Sabre Brunei Travel Fair. Thanks to their participation, we will deliver new and unique content to travelers looking to book their dream vacation. Last year, we welcomed over 13,600 attendees to the Brunei Travel Fair, and we are confident that we will exceed these numbers this year,” she added.
To ensure that travelers experience quality service, Sabre will provide more than 60 terminals to the eleven Sabre-connected travel agencies participating in the fair. “The annual Brunei Travel Fair is an excellent opportunity for Brunei-based travelers to shop for overseas and domestic travel packages, making it an event that simply cannot be missed,” said Abd Halim Haji Abd Rahman, Senior Manager, Sales & Marketing, Sabre TN Brunei.
Participating travel agents include Anthony Tours & Travel Agency, At-Taqwa Travel Tours, Century Travel Centre, Dar El Ehsan Travel, Darussalam Holdings, Freme Travel Services, Grace Travel, J J Tour Service, Pan Bright Travel Service, Southern Cross Travel Agencies and Straits Central Agencies.
National tourism organisations attending the Brunei Travel Fair include Brunei Tourism Board, Korean National Tourist Office, Ministry of Tourism – Republic of Indonesia Sarawak Tourism Board, Taiwan Tourist Bureau and Tourism Authority Thailand. Baiduri Bank Berhad, Bank Islam Brunei Darussalam, Korean Airlines, Standard Chartered Bank and Royal Brunei Airlines (RB) will also be on site with their own booths to support participating travel agents and assist visitors.
Medical and Insurance services will be represented by Bangkok Hospital, Malaysia Healthcare Travel Council and Takaful Brunei Am.
Malaysia Airlines Berhad and Singapore Airlines will also be supporting the travel fair by providing attractive fares to participating travel agents, as well as enticing lucky draw prizes.
At-Taqwa is quite known recently for their Umrah packages and top-notch service. But did you know they also provide interesting places to fly to enjoy your travels? They even have a good lucky draw for their customers. Check out Trips by At-Taqwa Travels & Tour.
Some of the rates offered by At-Taqwa Travels & Tour
You can stand a chance to win BND 25k Umrah travel package or a trip to London. Visit BIBD Booth at the travel fair.
Many privileges await you when you swipe with your Baiduri cards (credit & debit). Click image to learn more.
The benefits you will enjoy when using Baiduri
Even better if you haven’t sign up for a Baiduri Credit Card
As always, Pan Bright Travel Service also have a grander prize such as a car or a Birkin bag. Many reasons to book your flights with Pan Bright.
Check out the rates from Century Travel. Very comprehensive indeed.
Darussalam Holdings is also having their promotion, monthly and grand prizes to be won
Freme Travels also have upped their game with a grand draw of BND 10,000 of cash vouchers to be won
RB flies direct to Nanning
Royal Brunei Airlines (RB) held a promotional event in Nanning recently in conjunction with its local partners and RB’s International Brand Ambassador, Wu Chun, to promote the newly launched scheduled services between Nanning and Brunei.
Nanning, the capital of GuangxiZhuang Autonomous Region in South-West China, is the latest scheduled destination added to the growing route network of RB. The national flag carrier of Brunei Darussalam first operated season chartered flights to Nanning back in 2016 and resumed services again as chartered flights between January and March 2018. Only in April this year, it became a scheduled flight twice weekly.
Mr. Karam Chand, RB’s Chief Executive Officer, said, “RB is extremely proud to have launched our twice weekly flights between Nanning and Bandar Seri Begawan. Our Nanning flights have proven to be very popular with our Chinese and Bruneian guests. Going into scheduled services so soon after launching the flights is a testament to the hard work done by RB together with our business partner in China – Hainan Wenhua Air Tourism.”
“We have experienced an average load factor in excess of 80% since the commencement of the services and this is great news for all Bruneians and Nanning tourism stakeholders. RB is pleased with the growth from the new source market and we will continue to monitor this and other regional cities in China with an objective of adding more capacity.”
RB’s International Brand Ambassador, Wu Chun, made a special appearance for his fans to promote RB and Brunei Tourism. He took part in activities with thousands of fans and visitors at the event venue.
Wu Chun said, “I warmly welcome even more visitors from Nanning, Shanghai, Hangzhou, Hong Kong and soon Haikou to my beautiful country – Brunei Darussalam. You will have a unique experience and enjoy our warm Bruneian hospitality together with the many sightseeings, activities and culinary delights which are on offer. With RB’s direct flights and its award winning sales, your holiday will start the moment you step on our aircraft.”
First deliver of the A320neo aircraft
The new A320neo aircraft with members of the local media at Toulouse, France. Image taken from The Scoop.
Her Excellency Datin Paduka Malai Hajah Halimah binti Malai Haji Yussof, Brunei Ambassador to France; Karam Chand, RB Chief Executive Officer (CEO) and Eric Schulz, Airbus Chief Commercial Officer inspecting the new A320neo aircraft
It would have been a perfect fit if I had a first hand view of the new A320neo purchased by Royal Brunei Airlines (RB) when it was handed over at Toulouse, France, a few days ago. This is the first of the seven firm aircraft (A320neo) and three option aircraft ordered by RB as part of its fleet renewal program back in 2014. So it’s good to see the plan turn to reality.
Present at the commemorative ceremony in Toulouse was Her Excellency Datin Paduka Malai Hajah Halimah binti Malai Haji Yussof, Brunei Ambassador to France; Karam Chand, RB Chief Executive Officer (CEO); Eric Schulz, Airbus Chief Commercial Officer; Mohammad Nazri Mohammad Yusof, Acting Director of Brunei Department of Civil Aviation; Mr Jason Tonich, Vice President and General Manager of GE Aviation Sales and Mrs Elsie Yamanouye, Director, Customer Program Management of Thales.
“Airbus A320neo aircraft comes equipped with Leap-1A26 CFM engines with some of the best fuel, noise, emission and operating efficiency in its class and will allow Royal Brunei Airlines to achieve significant cost savings and reduce its emissions footprint. We are based in Brunei on the Island of Borneo which has some of the most pristine environment on earth and we are pleased to be playing a part in preserving this,” said Mr Karam Chand, CEO of Royal Brunei Airlines.
“The RB A320neo aircraft is also the world’s first narrow body fitted with Thales Avant (Gen5) in-flight entertainment system and this will provide our guests significantly enhanced experience on board and match those generally available on long haul aircraft. These aircraft will have business, economy plus and economy seats with leather covering, USB power outlets and audio/video on demand at every seat. These features have been added keeping in mind the changing needs of our guests and to provide seamless and consistent service to our many transferring guests from the B787 Dreamliner long haul services to the A320 flights,” said Mr Chand.
“The new aircraft will also play an important role in maintaining and improving our operational reliability. RB’s on time performance is ninety percent, one of the best in the industry, however we believe we need to keep improving this as the vast majority of guests travelling to/from/via Brunei use RB services. The extended range of A320neo’s also provides RB with a lower risk option to pioneer new medium haul markets up to seven hours duration and we will be making new route announcement over the next several months,” added Mr Chand.
RB’s first A320neo aircraft will be in revenue service from 7th June 2018 with Singapore selected as the very first destination which is less than two weeks from now.
“Airbus is pleased that Royal Brunei Airlines is the latest airline to take delivery of the A320neo, the world’s preferred single aisle aircraft. With its exceptionally comfortable cabin, low operating costs and excellent fuel efficiency, the A320neo will complement Royal Brunei’s existing fleet and contribute to the airline’s continued success,” said Eric Schulz, Airbus Chief Commercial Officer.
RB’s current fleet consists of 10 aircraft; four Boeing 787-8 Dreamliner and six A320ceo. Eight new aircraft will join its fleet by December 2018 (a fifth B787 and seven A320neo). RB will have one of the youngest fleet in the world with an average age of 2 years by the end of 2018. The national carrier of Brunei Darussalam today operates out of its hub airport – Bandar Seri Begawan to eighteen destinations across the world.
Can’t wait for the rest of the A320neo aircrafts to be delivered to Brunei. You can read more news of the delivery from The Scoop.
The traditional welcoming gesture for the new A320neo, a two minute water salute as a sign of respect and gratitude at Brunei International Airport
RB Introduces the Royal Brunei Mobile App
Now you can download RB app to your smartphones.
Royal Brunei Airlines (RB) is delighted to inform all our guests that effective 18 April 2018 our RB Mobile App will be available for download on both Google Playstore and Apple App Store.
The app provides a more user-friendly experience and greater flexibility to book your next flight, mobile check-in with mobile boarding pass, check flight information and schedules and gather all your upcoming trips all at one finger tip.
The RB Mobile app is one the two apps RB have listed on both operating systems for our guests to download. Our RB Impian app, a cloud streaming technology on-board, allows our guests to stream inflight entertainment via wi-fi directly onto their personal mobile devices on our newer A320CEO aircraft. Both initiatives are part of our initiatives to make the guest experience richer and in anticipation of further product developments throughout the year.
Karam Chand, CEO of Royal Brunei airlines said “2018 is a very exciting year for RB with the delivery of our eight new aircraft and introduction of new destinations. RB Mobile app is part of initiatives planned for this year that will provide a seamless travel experience for our guests. Being able to make your booking, check-in for your flight and have easy access to the status of your fights on a smartphone is something every guest wants and we are very pleased to be delivering this via our the Mobile App.”
The application was developed by Amadeus and lead by our Digital Team for a better travel experience to our guests. Download our app on Google PlayStore and Apple App Store now.
Pan Bright January Winner
Pan Bright Travel Service today held a prize presentation ceremony for the January winner of its “Travel & Win a Hyundai or Birkin promotion” campaign at their office in Bandar Seri Begawan.
Sales & Marketing Manager of Royal Brunei Airlines, Awang Hj. Mohd Shamiruddin Bin Hj Sharbini presented the prize to the representative of the lucky winner Awang Mohammad Azujrin Bin Haji Zahini who won himself a return economy class ticket to any short haul destination sponsored by Royal Brunei Airlines.
This is the fifth monthly prize for Pan Bright’s “Travel & Win a Hyundai or Birkin promotion” campaign, launched on the 26 August 2017 and ends on the 31 March 2018.
For the period beginning September 2017 to February 2018, one monthly ticket will be given out where the lucky customer will stand a chance to win one return ticket to any short haul destination of their choice on Royal Brunei Airlines or a return ticket to Singapore on Singapore Airlines.
The Grand Prize of this promotion will be a Hyundai Accent Car or a Hermès Birkin Bag, sponsored by Pan Bright Travel Service. Other prizes for the Grand Draw will include 2 return air tickets to any long haul destination of their choice sponsored by Royal Brunei Airlines, a return ticket to Brisbane sponsored by Singapore Airlines and return tickets to Kuala Lumpur for two person sponsored by Malaysia Airlines. Selection of winners will be held in April 2018.
For more enquiries regarding the promotion, please contact Pan Bright Travel’s offices at 2240980 for Bandar Seri Begawan, 3341154 for Kuala Belait or 3220078 for Seria or follow our Facebook @panbright or Instagram @panbrighttravel for the latest updates.
Check out the Sky Lounge/Business Class Lounge
Officiating the newly revamped and upgraded Sky Lounge and also the new Business Class Lounge at Brunei International Airport. Guest of Honour Yang Mulia Dr Hj Abdul Manaf Bin Hj Metussin, Permanent Secretary, Ministry of Primary Resource and Tourism, & RB Board Director, and Karam Chand, RB’s CEO.
Royal Brunei Airlines has launched its newly refreshed and upgraded Sky Lounge and introduced the new flagship Business Class Lounge at Brunei International Airport on 06 December 2017.
The launch of the new lounges were officiated by Guest of Honour Yang Mulia Dr Hj Abdul Manaf Bin Hj Metussin, Permanent Secretary, Ministry of Primary Resource and Tourism, & RB Board Director, and Karam Chand, RB’s CEO. The launch was also attended by RB’s Board of Directors, officials from the Department of Civil Aviation, various Government Agencies, RB’s corporate partners and Royal Skies elite members.
The RB Business Class Lounge takes on board the needs of the sophisticated and frequent travelers that is RB’s business class guests and Royal Skies gold members. Features that take care of guest comfort, relaxation, fine dining and entertainment has been provided for in the new lounge. With a capacity of 72, the new Business class Lounge has plush, comfortable décor and furnishings designed to make the guests feel at home and for them to relax and enjoy the warm hospitality of RB. Guests at the Business Class Lounge have access to executive meeting rooms and all the facilities offered at the Sky Lounge in addition to the coffee bar for those guests who are squeezed for time.
RB upgraded sky lounge is open to Royal Skies Silver members, corporate guests, customer airline guests and for the first time in Brunei, to walk-in guests. RB is pleased to welcome Priority Pass customers to its lounge and is in discussions with other corporates who have shown interest in getting access to the lounge. These will be announced in due course.
Karam Chand delivering his welcoming remarks
Members of the guests during the launch
The Business Class lounge
The kids play area
The dining area
Accommodating up to 120 guests, the upgraded Sky Lounge features buffet dining, all the existing facilities including the prayer room. However RB felt the guests deserve more and thus have added exciting facilities such as a movie room, kids’ room, family zone, gaming area featuring PS4 and Xbox Kinect as well as a Virtual Reality station highlighting places of interest in Brunei and other RB destinations giving our visitors an immersive experience of the various attractions on offer. This is work in progress and more destinations and RB products will be added over time. We hope through this innovation we can entice more transit guests to consider taking a stop-over holiday in Brunei on their return journey. There are no extra charges for the air content for stop-over guests when booked via our online booking portal.
With a ceiling to floor glass exterior, the lounges overlooks the departure hall and features the warm and refreshing colours that is now synonymous to the RB brand. The lounge glass exterior also maintains previous design elements like the Brunei iconic Ayer Muleh design and a unique brass art piece depicting Kampung Ayer in keeping with our Bruneian identity.
“At RB, we believe the service experience right from research for the holiday options, bookings, service at the airport and inflight is our key strength and we continuously strive to innovate and improve the guest experience at every touch point. We are pleased to offer our guests the best Bruneian hospitality and positively position Brunei International Airport (BIA) to international travelers. With the peak holiday season on the horizon, we are excited to introduce the walk-in product, a first for Brunei which we believe will be very attractive to the long haul economy guests who have been asking for such a facility at BIA for some time. With the expanded facilities and top quality food and beverages on offer, we trust the new lounges will be exceed guest expectations and help us achieve four star airline ranking. ” said Karam Chand, RB’s CEO.
RB is pleased to introduce its business partner Savy’s Brasserie. Savy’s has partnered with RB as the caterer and service provider and has designed the menu to suit all taste buds. Today they launched the full product offering for RB guests including fine dining in the business class lounge.
There’s a playroom for gamers too.
Frozen anyone? #playstation #xbox
There’s a movie theatre room
Some of the invited guests
Some of the invited guests
Brunei Travel Fair 2017 prize presentation
Sabre Travel Network (Brunei) Sdn Bhd hosted the Brunei Travel Fair 2017 last month at the Banquet Hall, International Convention Centre and yesterday was the prizes presentation to honour the winners of the lucky draw campaign that took place during that weekend.
So how did it fare? Pretty good in fact. It attracted more than 13,500 visitors to the travel fair and the bookings received increased by 24% from last year’s. That’s pretty encouraging number considering the economic climate of Brunei Darussalam.
Irene Soon, General Manager of Sabre Travel Network (Brunei), appreciated all the partners and supporters involved in making the travel fair another success.
The prize presentation ceremony took place at Emperor’s Court and it was attended by Sabre Travel Network (Brunei), Baiduri Bank, Royal Brunei Airlines and travel agencies. The prizes were sponsored by Sabre Travel Network (Brunei), Baiduri Bank, Royal Brunei Airlines and Malaysia Airlines.
Malaysia Airlines sponsored returned tickets and the winners were Dk Majeedah Pg Hj Jeludin, a return flight ticket to Penang via Kuala Lumpur and Muna Atiqah Abdul Nadir, a return flight ticket to Langkawi via Kuala Lumpur.
Royal Brunei Airlines sponsored air tickets and Royal Skies Points and the winners were Lim Shar Lun, winning two return flight tickets to any Royal Brunei Airlines long haul destination, Mohd Saiffuddin Mohd Yusop, winning two return flight tickets to any Royal Brunei Airlines short haul destination annd Hj Shahri Hj Zainal, winning 50,000 Royal Skies points.
As for the Sabre Travel Network winners, they were Mahani Md Yussof (GoPro Hero 5), Norhayati Malai Abdullah (Matrix HD TV), Ms Chong Nyan Mee (Philips TV) and Malinee Bumrungkit (Mayer Healthy Fryer).
For the Fidget Spinner Competition organised by Royal Brunei Airlines, the winners were Md Shahirul Azuan Md Effendi for Category A and Wan Farhan Hj Ibrahim for Category B. Both of them won a return flight ticket to any Royal Brunei Airlines short haul destination.
For the Travel Agent category, all the destinations – Ho Chi Minh, Kuala Lumpur, Singapore and London belonged to two travel consultants from Pan Bright Travel for their top selling destinations during the travel fair.
For the top Travel Agents award, Freme Travel Services came first while Pan Bright Travel Service came second and Darussalam Holdings finished third.