Royal Brunei Airlines flight BI003 made an important diversion and landed at Vienna International Airport, Austria, yesterday after the aircraft had some technical issues
As posted on Royal Brunei Airlines website.
7 November 2018 4:46 PM
Due to technical issues, Royal Brunei Airlines flight BI003 from Bandar Seri Begawan (BWN) to London Heathrow (LHR) on 07th November 2018 has made a diversion landing at Vienna International Airport.
The safety and security of our guests is of paramount importance to RB and we are currently working to ensure our passengers will safely reach London Heathrow through other carriers.
Update at 1700 (GMT+8)
Please be advised that Flight BI004 on 07th November 2018 from London Heathrow to Bandar Seri Begawan is cancelled. Guests are currently rerouted on other airlines.
Update as at 1842 (GMT+8)
Please be advised that all guests have been rebooked onto flights with other carriers, leaving Vienna later today.
The safety and security of our guests is our number one priority.
We apologise for the inconvenience caused.
RB Customer Service Centre:
Bandar Seri Begawan: +673 2 221 2222
London: +44 2075 846660
It hasn’t been confirmed on what the technical issue is and no statement or press release given by Royal Brunei Airlines to confirm on the specific technical issues. It was definitely a significant technical issue as RB flight B1003 had to make an unscheduled landing at Vienna International Airport. What’s more important are the safety of the passengers, pilots and crew on board. Kudos to the pilots for the quick thinking, considering this is a long haul flight (14 hours) and a non-stop flight from Brunei Darussalam to London. Appreciation also goes to the crew on board to calm the situation and making sure everyone is safe and in good hands. Alhamdulillah.
When we thought that Twitter is not relevant anymore, it still is as the pictures of the incident were being circulated and it was a screenshot from twitter, @FlightAlerts_ to be specific.
On board on the flight B1003 was Yang Berhormat Khairunnisa Ash’ari, a member of the Legislative Council, who tweeted on the whole ordeal from checking in in Brunei International Airport to finally arriving in London safely. She did highlight one thing though – Travel insurance 🙂 Oh yes, how that is so important and let’s not taking everything for granted.
Let’s hope the situation of such incident is a rare one. Once again, kudos to the pilots and the crew on handling the situation and the swift thinking of the pilots.